Ordering Information - Shoreline Surf

Ordering Information

Master Card . . . Discover . . . American Express . . . Visa

Ordering Number
831-471-7873 (SURF)

Please call to order

or you can email us at
email: surfcitysantacruz@sbcglobal.net

You can order by telephone (faster, more flexible, more personal).
(Please use a landline . . . we lose some calls from intermittent cell phones.)

Avoid the "black hole" of fully-computerized ordering.
The net is great for "ordering", but can be poor at delivery.
*** We SHIP from on-hand INVENTORY. ***
*** Our strength is personal service; I am both owner and operator. ***
*** I prefer personal contact to make sure you get exactly what you want. ***
*** Avoid Shopping Cart Software Problems ***
*** ALL Sales Fully Guaranteed ***

*** Credit card sales only ***
*** Same day shipments from stock ***

Here's how to order :

1.	Call (831) 471-7873 (471-SURF) Ask for Amanda, Brian, or J.D. Frequently, we may be busy with counter sales, equipment rentals, rental returns, other phone calls, or other customer service, and may have to record your call. Please leave a message. We will return your call just as soon as we are able. Our store is 75 feet long, and the person you wish to speak with may be engaged.
2.	Tell us what items that you would like, and we will check our inventory for style, size, color & quantity. We will confirm the price and availability.
3.	If you decide to buy, we will agree upon a shipping option (see U.P.S. Ground rates, shown below).
4.	We will prepare a sales order with your name, address and shipping address. We will verify your credit card number.
5.	NO SALES TAX if buyer lives outside California. All items sold within California require an 8.0% California state sales tax.
	We will quote your Total Price : merchandise + shipping (+ tax, if applicable).
	Order is complete upon your approval. No merchandise is billed until it is shipped.

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You are done ! Thank You for your order !
All items carefully inspected before shipping.
Call me if you are not completely satisfied.
Satisfaction guaranteed.
Bruce Noland, Owner-Operator

Have a question? Visit our Customer Service Page.
Many answers to your questions can be found there.

U.P.S. Ground Shipping

PACKAGE WEIGHT	SHIPPING and HANDLING CHARGE
Up to 2 lbs.	$ 6.00 minimum
Between 2 to 3 lbs.	$ 7.00 and up*
Between 3 to 4 lbs.	$ 8.00 and up*
Between 4 to 5 lbs.	$ 9.00 and up*
Between 5 to 6 lbs.	$ 10.00 and up*

*depending upon destination zone

This Shoreline Surf Ordering Information page was last updated on 2008-05-14.